News and Press Releases

Covered California Deadlines

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Need to enroll into Covered California? CLICK HERE>> to visit their site and start the process.

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U.S. Bank Commits $5.3 Million In Financing To QueensCare Health Centers For New Facility In East Los Angeles

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News Release
Teri Charest, U.S. Bank Corporate Public Relations, (612) 303-0732,


LOS ANGELES (Feb. 3 2014) – U.S. Bank will provide approximately $5.3 million in New
Markets Tax Credit (NMTC) equity financing to QueensCare Health Centers (QHC) to help the
nonprofit build a new community health center in East Los Angeles. The new facility will help
address the growing need for flexible and affordable healthcare for uninsured and low-income
individuals in the area.

The new center will be located at 4816 East Third Street near the Metro Gold Line and will
combine two existing sites currently operating at capacity. Construction is already underway and
is expected to be complete by late 2014. QHC anticipates more than 51,000 annual patient visits
at the new health center when it reaches full capacity – more than doubling the number of patients
currently seen at both East Los Angeles sites.

“QHC has a long history of bringing care to communities where it is needed most,” said Sean
Foley, president of U.S. Bank in Southern California. “We’re proud to support its ability to
provide equitable access to primary healthcare, which is often the point of entry for most patients
into the health care system.”

U.S. Bank’s investment was made possible using NMTCs allocated by New Markets Community
Capital, an affiliate of TELACU, which provides financing to empower communities through
community development, economic empowerment and educational advancement and is one of the
largest Hispanic businesses in the United States.

“The availability of up-front NMTC capital means we can dedicate more of our resources to
bringing quality healthcare to those in need, regardless of their ability to pay,” said Barbara B.
Hines, CEO of QueensCare Health Centers. “In addition to accepting MediCal, Medicare and
most insurance plans, QHC offers a sliding fee scale for those who are without health insurance
and do not qualify for available programs. Not only will the health center bring much needed
services to a long underserved community, but it will increase job opportunities for residents in
the area.”

The new, state-of-the-art, energy efficient facility will provide primary, preventive, and specialty
care services. It will have 38 medical exam rooms, nine dental chairs to serve adults and children,
two meeting rooms, and a 1,000-square-foot community conference room. The project is also
benefitting from a Health Resources and Services Administration (HRSA) grant from the
Department of Health and Human Services.

“TELACU and New Markets Community Capital, LLC are thrilled to be a part of this
tremendous project,” said TELACU senior vice president Jose Villalobos. “This state-of-the-art
family health center will greatly enhance access to affordable, high quality health care in a
medically underserved low income community in East Los Angeles. This project will stand as a
shining example of the value of the New Markets Tax Credit in improving the quality of life in
the places that need it most.”

About QueensCare Health Centers
QueensCare Health Centers, formerly known as QueensCare Family Clinics, currently operates a
six-site network of community health centers, providing primary health and preventive services to
a growing number of the medically underserved in Los Angeles County. More than a third of its
service area is designated as Medically Underserved and more than 65 percent of the area is
designated as a Health Professional Shortage Area. Visit for
more information about QueensCare Health Centers and its mission to providing quality
accessible healthcare to those in need, regardless of ability to pay.

About U.S. Bancorp Community Development Corporation
With more than $13.1 billion in managed assets as of Dec. 31, 2013, U.S. Bancorp Community
Development Corporation, a subsidiary of U.S. Bank, provides innovative financing solutions for
community development projects across the country using state and federally sponsored tax credit
programs. USBCDC’s commitments provide capital investment to areas that need it the most and
have contributed to the creation of new jobs, the rehabilitation of historic buildings, the
construction of needed affordable and market-rate homes, the development of renewable energy
facilities, and the generation of commercial economic activity in underserved communities. Visit
USBCDC on the web at

About U.S. Bank
U.S. Bancorp (NYSE: USB), with $364 billion in assets as of Dec. 31, 2013, is the parent
company of U.S. Bank, the 5th largest commercial bank in the United States. The company
operates 3,081 banking offices in 25 states and 4,906 ATMs and provides a comprehensive line
of banking, brokerage, insurance, investment, mortgage, trust and payment services products to
consumers, businesses and institutions. Visit U.S. Bancorp on the web at

# # #

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Healthy Way LA Patients – News on Medi-Cal Enrollment

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The State of California Department of Health Care Services sent out a Health Plan Choice Packet in November (shown below).


If you wish to select your health plan under Medi-Cal you have the option to fill out the below form and send it to the address listed on the form. Call us today at (323) 635-1141 to get the Doctor/Clinic code required to complete the form.



If you do not wish to select your plan now, the State will automatically select for you based on your primary care provider.

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FREE Covered California Health Fair!

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Health Fair Flyer_QHCPatient


  • (323) 635-1141
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QueensCare Health Centers Breaks Ground on New Site

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QHC Logo





September 25, 2013

CONTACT: Bianca Rodas

PHONE: (323) 669-4339


QueensCare Health Centers Breaks Ground on New Site

QueensCare Health Centers (QHC) broke ground on its new, state-of-the-art health center in East Los Angeles yesterday, September 24, 2013.

The celebration was momentous for the organization, marking the start of the construction phase which is expected to end by December 2014. Present were U.S. Congresswoman Lucille Roybal-Allard and representatives from Los Angeles County Supervisor Gloria Molina’s office, as well as enthusiastic members of the community.

The health center will be a 25,000-square-foot medical home for thousands of low-income patients in East Los Angeles. The site will consolidate QHC’s two preexisting eastside clinics and will feature eight dental operatories and 38 medical examination rooms. At full capacity, the site will record more than 55,000 patient visits, which translates to 14,920 unduplicated patients. This number is double the combined capacities of the two current QHC East Los Angeles health centers and represents an agency-wide patient increase of 25%. The site will also create many new jobs within the community. The center is slated to open in January 2015.

Local philanthropies, The Rose Hills Foundation and the W.M. Keck Foundation, have contributed $300,000 and $250,000, respectively, to support this vital project. Both foundations have a strong history of supporting programs that serve the poor and vulnerable in Los Angeles County, and QHC is proud to count them as partners in this large undertaking.

QueensCare Health Centers’ mission is to provide quality primary healthcare that is accessible to any patient in need in the communities we serve, regardless of ability to pay. A non-profit community health center organization, it was founded in 1925 to care for abandoned and neglected children. Since then, QHC has grown into one of the largest, most progressive Federally Qualified Health Centers in the nation, treating all patients regardless of race, religion, ethnicity or income. The agency currently operates six sites in Hollywood, Eagle Rock, Echo Park and East Los Angeles. For more information about QueensCare Health Centers, please visit


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2012-2013 Flu Season Is Here!

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According to the CDC, there were 26 times more flu cases by the end of 2012 than there were by the end of 2011. The best way to protect yourself against the flu is to get vaccinated. QFC is offering flu vaccinations throughout the season at all 6 clinic locations. It is not too late to protect yourself and your family from the flu. Ask your provider about getting your flu vaccine during your next visit.

For more information about the 2012-2013 influenza vaccine, CLICK HERE

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January is Cervical Cancer Awareness Month

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Cervical cancer is highly preventable. Screening tests for cervical cancer and vaccines to prevent human papillomavirus (HPV), which is the main cause of cervical cancer, are readily available. Half of cervical cancer cases occur among women who rarely, or never, get screened for cancer. Another 10%–20% of cancers occur among women who were screened but did not receive adequate follow-up care. When cervical cancer is found early, it is highly treatable and associated with long survival and good quality of life.

Contact any of our six health centers to schedule your cervical cancer screening.

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CCALAC Congratulates QFC on a Marketing Move Done Well!

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In 2012, CCALAC congratulated QueensCare Family Clinics on a well done Marketing Move! To listen to the radio spots that lead to the CCALAC recognition, please watch the video below.

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Opinion: Lawyers’ changes to MICRA will hurt vulnerable consumers, state’s finances

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By: Roger Peeks, MD, Chief Medical Officer, Valley Community Clinic, North Hollywood and Ellen Rothman, MD, Chief Medical Officer, St. John’s Well Child and Family Center, Locations Throughout LA County

Consumer Attorneys of California, the trade group representing personal injury lawyers, would like to change California’s successful Medical Injury Compensation Reform Act (MICRA).

They want to make it easier and more lucrative for lawyers to file lawsuits alleging medical negligence against doctors, hospitals, paramedics, nurses, community clinics and other healthcare providers.

Changing MICRA will limit patients’ access to healthcare, particularly care provided by community clinics which serve mostly communities of color, low-income Californians and rural patients. Also affected will be access to specialty care like OBGYNs, neurosurgeons and other specialists.
Further, a change to MICRA also will increase health care costs by billions of dollars each year. These costs will be passed along to consumers, the state’s general fund, and taxpayers.

Between the two of us, we oversee multiple community health centers in L.A. County. Our physicians and staff each year see more than 175,000 patients, ranging in age from babies to the elderly. We provide medical, dental and mental health services, and have facilities in schools to serve thousands of students in the L.A. Unified and Compton School Districts. All our patients are low-income, most are from communities of color.
We struggle daily to patch together funding to provide care and medication to our patients. Any additional costs our clinics incur due to changing MICRA will come directly from patient care. We strongly support MICRA as do community clinics statewide. MICRA sets forth legal guidelines when a patient is injured in a medical procedure. MICRA ensures injured patients receive fair compensation for all economic losses, while limiting speculative, meritless lawsuits that drive up health care costs and reduce patient access to care.

MICRA provides full recovery of all economic or out-of-pocket costs. Past and future medical bills are covered on an unlimited basis as are past and future lost wages. Patients can sue for unlimited punitive damages. MICRA even provides up to $250,000 in non-economic damages (pain and suffering). Finally, the law sets forth an attorneys’ fees sliding scale to ensure more money goes to patients, not lawyers.
The reasonable $250,000 cap on non-economic damages is a fair way of limiting meritless lawsuits and keeping health care costs lower. But it’s a target of the personal injury lawyers because it restricts runaway payouts and the contingency fees they can collect.
If the cap on non-economic damages is doubled (some rumors have the lawyers going for a quadrupling of the limit), it would add more than $9 billion annually to the cost of health care in California. Increasing MICRA’s cap means:

Consumers will pay more for health insurance coverage. A recent study found that doubling MICRA’s cap will increase the cost of healthcare for the average family of four by approximately $1000 per year.

Doctors, hospitals, clinics and all health care providers will pay significantly more for medical liability coverage, and could be forced out of business. California already suffers from an acute shortage of physicians. OBGYNs, rural doctors, specialty doctors and clinics serving low-income patients are particularly vulnerable to spikes in liability costs. Changing MICRA and the resulting increase in medical liability rates would make the state even more inhospitable and further limit patient access to care.

Negative impacts will be felt disproportionally by low-income and rural Californians, and communities of color. These Californians are the least able to absorb increases to health insurance costs, and already have fewer health care options to begin with. They will be disproportionally and negatively impacted if MICRA is changed to allow more lawsuits.
Costs to the State General fund will increase by hundreds of millions annually – decreasing funding for health care, schools and other services. The cost to provide health care for current and retired employees covered through CalPERS will go up. Other state budget areas hit: Medi-Cal, Healthy Families, Department of Mental Health, Department of Corrections, Department of Developmental Services. The total estimated cost to the state ranges in the hundreds of millions.

Local governments will be hit twice. Public hospitals and health facilities self-insure against claims. Any dollar spent defending against a meritless claim is a dollar not spent on care provided to California’s neediest residents. Local governments also provide health benefits to current and retired employees. Those costs also will go up.

There is no legitimate policy reason to change MICRA. California has a $28 billion dollar deficit. Unemployment is in the double digits. The economy has not recovered. There is no public outcry (except from personal injury lawyers) to change MICRA.

That is because MICRA is working. And why groups including the Community Clinic Association of Los Angeles County and community clinics throughout California, along with the California Medical Association, California Hospital Association, California Dental Association, Planned Parenthood, California State Association of Counties, and more than 400 other groups support MICRA.

We join these groups because it is far more important to preserve patient’s access to affordable, quality health care, than it is invite more lawsuits just so personal injury lawyers can have a bigger payout.

Reference: Capitol Weekly

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QueensCare Family Clinics’ Clinical Pharmacy Recognized at National HRSA Conference

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Guillermo Diaz, MD (Assitant CMO, QueensCare Family Clinics) Cecilia Wu, PharmD (QFC Clinical Pharmacist) Krista Pedley, PharmD (Office of Pharmacy Affairs/Program Management Officer at HRSA) Dennis Wagner, MPH (Associate Deputy Director of CMS) Steven Chen, PharmD (HRSA PSPC 2.0 Faculty Co-Chair, Associate Professor – USC School of Pharmacy)

QueensCare Family Clinics has had a successful clinical pharmacy program for over five years. The initiation and development of our program was the topic of a ‘breakout session’ 1 at a national conference sponsored by the Health Resources Service Administration’s (HRSA) Patient Safety and Clinical Pharmacy Collaborative. Assistant CMO, Dr. Guillermo Diaz and Clinical Pharmacist, Cecilia Wu, PharmD represented QFC during the May 12th, 2010 conference held in our capital, Washington D.C. The conference was broadcast via the internet to several host sites and also viewed by numerous individuals from hospitals, clinics, and pharmacies across the nation.
The aim of the Patient Safety and Clinical Pharmacy Collaborative is to bring together organizations across the country who have, or are interested in starting, clinical pharmacy services to provide healthcare that improves health outcomes and increases medication and patient safety through interdisciplinary healthcare teams. Many of these organizations also care for underserved, often uninsured patient populations as QFC does. The data collected from the collaborative will help expand support and legislation that recognizes the importance of reimbursement for clinical pharmacist services.
QFC’s clinical pharmacy program started in 2004 through a collaboration with the USC School of Pharmacy. QueensCare provided a grant that supported a full-time pharmacist, Sally Hur-Lu, PharmD who initiated medication therapy management services to high risk, uncontrolled diabetic patients. Significant improved health outcomes from the initial program, as well as, increased cost savings to the clinics through utilization of the clinical pharmacist’s drug expertise provided fuel to expand the program to a second full-time pharmacist, in addition to a full-time Resident Pharmacist training program.
Currently, QFC supports three full-time clinical pharmacists who rotate through multiple sites in our clinic system. They provide a variety of services including managing our most difficult chronic diseases (ex: diabetes, high blood pressure, cardiovascular diseases), providing medication counseling, improving our clinic’s medication safety protocols, and playing an active part in administrative support of utilizing our medication resources cost-effectively.

Presentation Video Link:

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