- QueensCare Health Centers follows the Centers for Disease Control and Prevention (CDC) Guidelines for the care and treatment of COVID-19.
- We follow the Los Angeles County Department of Health Services’ protocols for testing for COVID-19.
- We offer Telehealth Services (online doctor visits).
- We are offering the following services: Adult primary care, pediatric care, Telemedicine, OB and women’s health, pharmacy, emergency dental care and urgent podiatry, Telehealth management for chronic conditions.
- We offer Emergency Dental Services. Dental emergencies include toothaches, chipped and fractured teeth, and broken dentures or partial dentures.
- We have suspended the following onsite services: Well visits for adults, clinical pharmacy consultations, optometry, non-urgent specialty care, general or preventive dental care.
- For the latest national and local information, guidelines and protocols please visit:
The Centers for Disease Control and Prevention (CDC)
County of Los Angeles Public Health
Stop the Spread of COVID-19
According to the Centers for Disease Control and Prevention (CDC):
- There is currently no vaccine to prevent Coronavirus disease 2019 (COVID-19).
- The best way to prevent illness is to avoid being exposed to this virus.
- The virus is thought to spread mainly from person-to-person.
- Between people who are in close contact with one another (within about 6 feet).
- Through respiratory droplets produced when an infected person coughs or sneezes.
- These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
Take steps to protect yourself by cleaning your hands often and avoiding close contact:
- Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick
- Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.
Preventing COVID-19 Spread in Our Communities
As you all are well aware, we are in the midst of an unprecedented pandemic, in the form of the Coronavirus, or COVID-19, that likely has not yet made its full impact on our community. The emergency has necessitated prioritizing the safety of patients and staff above all else. Unlike other businesses and organizations, we will not shut down or reduce operations in the face of the crisis, but rather will step up to meet the challenges it presents.
All QueensCare and QueensCare Health Centers locations remain open during regular operating hours. However, out of an abundance of caution, we are cancelling all programs and events scheduled through April 30, 2020. Both precautionary measures against the spread of the Novel Coronavirus (COVID-19) are in line with the latest recommendations from the Centers for Disease Control and Prevention (CDC) and LA County Department of Public Health (LACDPH).
We want to thank all of our wonderful staff who have been so supportive, flexible, patient and dedicated. Those in the health centers and community-facing programs like QHFP and the Mobile Programs are on the front lines. They will and are doing “God’s work” by helping the people we serve. We will do all we can to support their work and stay out of their way. The administrative staff have all been responsive to plans to work remotely for the duration to avoid further spread of the virus. Our boards can be proud of the dedicated team members at QueensCare and QueensCare Health Centers who define the term “mission driven.”
As these challenges further develop, we will continue to rely on guidance and recommendations from local health authorities and the Centers for Disease Control and Prevention to shape our policies moving forward. We understand this is a difficult time, and we want to assure you that the health and wellness of our patients, staff, and communities are our top priority.
Barbara B. Hines & Eloisa Perard
President & CEO; President and CAO